Help Center
Technical Support & Knowledge Base
The Basics
Q.What is RFR (Run Flow Run)?
A.RFR is a high-signal community platform for runners. We focus on deep technical insights, honest gear reviews, and real-world running stories. Our goal is to provide a focused environment away from the noise of general social media.
Q.How do I join the community?
A.You can sign up instantly using your Google account. We use secure authentication protocols to protect your account. Once joined, you can create a custom alias and upload a profile picture to establish your presence.
Content Creation
Q.What is the Block-Based Editor?
A.Our editor allows you to build content using visual "blocks" for text, images, and videos. It automatically converts your layout into optimized Markdown. You can drag or remove media blocks while seeing exactly how your post will look.
Q.How do I upload images/videos?
A.You can add media using the "Add Media" button. Images are automatically compressed to WebP format to ensure fast loading times. Videos are limited to 10MB to maintain system performance.
Q.Where should I post my content?
A.News: Industry updates and race results. Gear: Technical reviews and deep dives. Lounge: Personal stories, training questions, and general chat.
Profile & Privacy
Q.Can I change my username?
A.Yes, you can update your alias in the "Profile > Account Settings" section. We check for uniqueness to ensure every runner has a distinct identity.
Q.How is my data handled?
A.Your profile data and media files are stored securely in our encrypted database and cloud storage servers. We do not sell your personal information; it is used strictly to power your community experience.
Technical Assistance
If you encounter any system anomalies, our support protocols are active.